What does the CND Travel portal (cnd.sk) bring?

CND Travel - cnd.sk is an internet portal that brings you a wide range of stays, vacations, luxury cruises and sightseeing tours. In the section Hotels-world you can search and book a stay ONLINE in one of about one million hotels worldwide (except Antaktida)

How to order a stay / tour?

How to book Hotels of the world?

1. Search and hotel via destination selection or directly by clicking on the map
   2. Enter the arrival and departure from Hotel
   3. Enter the number of adults and children
   4. If you are interested, it is possible to book more rooms by clicking on "Add another room"
   a by entering the number of people. All roomsyou will see the same type (If you want to book
   different room type, please do ďalreservation.)
   5. Click "Search"
   6. Choose one of offered hotels, oron, you can use a filter to display bids
   7. Choose the type of room that suits you
   8. Fill in the contact details (email and phone) together with but a surname of accommodated guests
   9. Select the Card payment option (you will be redirected to the payment gateway) aor Translation
   (instructions will be sent to the selected e - mail for payments)
   10. Your reservation will be confirmed by paying for the stay

How to book a holiday in a hotel or spa?

1. Through the calendar in choose the dates of your holiday from the offer (or enter a replacement
   dates if the hotel would not have accommodation available in original term)
   2. Fill in the contact details (email / name a last name / phone), number of persons (for children also age)
   a press Send
   3. We will send you a confirmation of the date and by e-mail price offer for Váš Stay (verification may
   take 48 hours). Please check yourself v mail advertising, spam or junk.
   4. Mon. After receiving the price offer, you have created a preliminary reservation by default for 2 days.
   V If you are interested stay, buy a voucher on our site or contact us and order
   We will create for you.
   5. Entered bythe order must be paid immediately (online payment or payment by bank transfer).
   6. After payment you will to email automatic delivered voucher for stay a Your reservation is
   v processing status.
   7. You will receive a fixed reservation by e-mail for the date of your chosen stay and to the voucher will be
   added date of stay. (confirmation may take several business days, depending on deadline
   stay)

What should I do if I don't receive an email voucher?

After logging in to the cnd.sk portal (or via Facebook) you can access your list of your orders via the menu item "My orders". Here you will find a table of your orders, their associated Variable Symbols, payment status, payment instructions, price, number, delivery address. You can view paid and delivered coupons as well as print them in the voucher column by clicking on the "List of vouchers" link in the appropriate row of the table.

If you paid for the voucher and did not receive an e-mail with a link to your voucher in 3days and the coupon did not appear in the "My Orders" section, please contact This e-mail address is protected against spam robots. You need JavaScript enabled to view it..

Lost / and my password, I can not log in to my account.

Click Login and then "Forgot your password"? Confirm your email address. At this address, the system will send you a verification code that will allow you to enter a new password. If you still could not do so despite these attempts, please contact us at This e-mail address is protected against spam robots. You need JavaScript enabled to view it.Or via our online support (button at the bottom right corner of the page)

Until when is the voucher valid?

The validity date is indicated on each voucher. Some vouchers are directly linked to the appointment. In such cases, the reservation date is indicated on the voucher.

Will my payment be refunded if I do not use it?

You can return an unused voucher within 14 days of purchase without giving a reason. It is no longer possible to return it after this date. Attention - if you have a confirmed binding reservation or a concluded travel contract from the hotel, the voucher is considered used. If you do not use it for reasons on the part of the provider, write to us no later than 7 days after finding the problem. After checking the problem, we will help you solve the situation to your satisfaction.

Can I buy a voucher for someone as a gift?

Of course, if you are interested, click on the purchase: buy as a gift, if you want the voucher to be sent to the recipient's e-mail, just enter his e-mail address and we will send it to his address. You can also include a short message in the note (for example, a gift for the recipient of the gift). You can change the dedication and name on the voucher directly in the "My Orders" section after logging in to cnd.sk

When is the tax invoice issued for payment? And who puts it out?

The tax document - invoice, cash register block, or accommodation document is issued by the provider with whom you drew the offer in the amount of the paid price of the purchased voucher (coupon). In some cases, the tax document is issued directly by the intermediary, ie CND Travel, for the purpose of the Voucher. In these cases, this information is listed directly in the offer - in the section Spotlights

Is it possible to combine vouchers (coupons) from CND Travel (cnd.sk) and extend your stay?

Vouchers can be combined and extended, as stated in the terms of the offer.

How do I respond to a complaint?

Complaints must be made immediately to the provider with whom you used the voucher. We strongly recommend clients to write a record of the complaint on the spot and have it confirmed by the accommodation facility or a tour representative. At the same time, please inform us by e - mail at This e-mail address is protected against spam robots. You need JavaScript enabled to view it.. Your complaint will help you to resolve to your satisfaction.

Is it necessary to pay extra when using the voucher?

Terms of use are detailed for each offer. It usually gets paid for services that are just outside the offer.

The order is binding?

By checking the box when you order the coupon, you acknowledge that you have become familiar with the general terms and conditions and your order becomes binding. Click on the selected payload button then you complete the payment order.

Is shopping on the CND Travel portal (cnd.sk) safe?

Shopping is safe. The system meets the strict criteria of online shopping. Logged-in users browse our site and enter information exclusively via a secure encrypted connection. When making an online payment, you are redirected to the bank's secure website and we do not come into contact with your data at all. You enter your data directly through the secure GP Webpay payment gateway.

I want to establish cooperation in the sale of stays or tours through CA CND Travel. What should I do for it?

Send us your offer on This e-mail address is protected against spam robots. You need JavaScript enabled to view it. and we will contact you.